FROM: JEAN WHITE, QUALIDOC WWW.QUAlIDOC.CO.UK Apprentices are not confined to the “shop floor”. In my recent workshop on quality management for apprentices I had eight PhD university student/apprentices. They are working and studying. This is why we should get rid of the belief that students go to university or college and get a degree… Read more »
Posts Categorized: Uncategorized
MAJOR versus MINOR NONCONFORMANCES
With insufficient root cause analysis causing so many headaches to standards boards, certification bodies and certification applicants alike, it pays to spend some time evaluating the nonconformances that could lead to insufficient root cause analysis. At the assessment level major and minor nonconformances have been identified as follows: MAJOR The nonconformance has reduced the capacity… Read more »
INSPECTION, MEASURING and TEST EQUIPMENT: controlled or not?
On one of my contracts I asked to see the Certificate of Compliance from a accredited calibration agency because I concluded that the ‘certificate’ on file was simply a Work Order issued by the technician who had checked the equipment. The WO only referenced the certificate number. I wanted the proper certificate to be on… Read more »
MANAGEMENT RESPONSIBILITY & AUTHORITY: MISSION STATEMENTS
I am always surprised at the attention and time paid to produce “mission statements”. My view has always been that my clients are entitled to the very best I can do because they are paying me and have put a considerable amount of trust in the outcome of my service; it’s as basic as… Read more »
DOCUMENTATION REQUIREMENTS: CONTROL OF ELECTRONIC SIGNATURES
Electronic signatures need the same control, if not more, than written signatures. If you use electronic signatures in your business, or have plans to do so, it is worth bearing in mind the following: Each signature should be unique to an individually authorised person Signatures should not be reused by, or reassigned, to… Read more »
ISO REQUIREMENTS: RISK ASSESSMENT and RISK MANAGEMENT (or, mad about numbers)
When I go into a new contract, the first thing I must do is to recognise the vocabulary of the organisation. I need to know how information is expressed and conveyed. My understanding of the vocabulary, and where it might need to be changed, is critical for developing the quality system. The interpretation of… Read more »
QUALITY SYSTEM DEVELOPMENT: WHERE TO START?
AMERICAN SOCIETY FOR QUALITY GROUP (LINKEDIN) RECENT DISCUSSION: You are a Q.M taking on a new position. What are the first things that you would do in your new position? Jean’s comment “If you start with an internal audit you should discover how the quality system has been managed, and from that… Read more »
WELCOME TO OUR NEW SUBSCRIBERS!
Welcome to subscribers in the USA, UK, Canada, France, Belgium, India, China, Switzerland,. They are in aerospace, pumps, health, plastics and many other interesting industries. Watch this blog for up-to-date and useful quality management information.
ISO9001:2008: SUPPLIER EVALUATION
NEW!! SEE SAMPLE PURCHASING QUALITY POLICY ON THE QUALIDOC WEBSITE. SUBSCRIPTIONS ARE AVAILABLE VIA WWW.QUALIDOC.CO.UK FOR ACCESS TO THE FULL QUALITY POLICY MANUAL. THIS IS YOUR ORGANISATION’S COMMITMENT TO A FORMAL QUALITY SYSTEM. QUALITY ASSURANCE PROCEDURES WILL BE AVAILABLE TO VALIDATE AND VERIFY THE POLICIES. LET YOUR CURRENT AND PROSPECTIVE SUPPLIERS KNOW… Read more »
ISO9001:2008: USEFUL QUESTIONS TO ASK YOUR SUPPLIERS/SUBCONTRACTORS
Is our Statement of Work clearly expressed and accurate? Do we have regular contract reviews until our responsibility under the contract ceases? Is our approved subcontractor\suppliers list current and status of suppliers confirmed? Have we allowed for the various levels of approval required for our product or service which could be critical for invoicing… Read more »
Recent Comment