Before the task of maintaining document security becomes too
overwhelming or shamefully neglected, it is prudent
— and will save time and later frustration — to look
at the number and nature of records involved. For
ISO9001:2008 AND AS9100 quality system development,
all documents included in the processes listed below are
Contract, statutory, regulatory, jurisdictional,
Purchasing (approved supplier records),
Receiving and shipping,
Inspection and testing (on and off site)
Design and development (including design reviews),
Administration (where applicable, e.g., marine freight forwarding)
The documents affecting the needs of other interested parties
(particularly customers) should also be considered.
Any document that affects the outcome to the customer, or is included in any process affecting certification must be considered a quality record.