FROM: JEAN WHITE, QUALIDOC
Apprentices are not confined to the “shop floor”. In my recent workshop on quality management for apprentices I had eight PhD university student/apprentices. They are working and studying. This is why we should get rid of the belief that students go to university or college and get a degree (with enhanced career potential) and apprentices’ career route is solely via training in a chosen industrial environment,with restrained potential for career growth.
Apprentices should be aware of the management structure; its responsibility and authority levels throughout the entire quality system from customer requirement (contract review) to delivery, where contract responsibility ceases for all interested parties.
Do you have an apprenticeship or other industrial training programme?
Does this include an introduction to quality management systems (QMS), including processes, authority and responsibility, documentation?
Are apprentices instructed in the role of quality management in engineering (e.g., aerospace, construction)?
Are they aware that the authority and responsibility of Quality Engineers can include the requirements of ISO9001:2008 (2015); e.g., formal design reviews, and participation in QMS internal audits?
Who is responsible for training new staff in company processes?
Do induction and other training plans include quality assurance at all stages of employment? For example, QMS involvement in new contracts, revised contracts, revised processes, revised industrial and quality management standards?
Are authorised and responsible personnel in the company (e.g., engineers, drawing office, purchasing) prepared for the sudden advent of formal QMS requirements arising from new contracts and amendments to contracts?Despite
Is the organisation up-to-date with verification of the QMS including
• allowing for ISO9001:2015 and AS9100D
• sufficient root cause analysis for nonconformances
• supply chain verification especially for counterfeit and otherwise suspect parts?