User publications are sometimes given short shrift in design development plans and processes.
Consider the following carefully:
- how well does the author need to know the product?
- at which stage should the author(s) be brought into the design process?
- what does the reader (user) really need to know, as opposed to what the author thinks is a good idea?
Bring the author in at the earliest possible stage – the earlier the better: in fact, as soon as the design process is under way, at preliminary design stage.