THE IMPORTANCE OF BEING TRAINED IN EARNEST

Posted by & filed under MANAGEMENT RESPONSIBILITY AND AUTHORITY: QUALITY MANAGEMENT STANDARDS.

  Excerpt from an article by Jean White first published in ASQ Six Sigma Forum magazine: “Your Opinion”, August, 2014. ”Training is everything. The peach was once a bitter almond; the cauliflower nothing but cabbage with a college education.” –Mark Twain in Pudd’nhead Wilson’s Calendar, 1894 Organizations entering the quality system arena through standards such… Read more »

ISO9001 MANAGEMENT REVIEW: ASSOCIATED RESPONSIBILITIES

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Given the never-ending discussions on measurement my readers might find the following expansion of Management Review responsibilities and authorities helpful in deciding what should be measured for customer satisfaction and customer improvement. The standard only requires that measurement and analysis should take place within these contexts; it does not prescribe methods or identify what should be… Read more »

QUALITY SYSTEM DEVELOPMENT: WHERE TO START?

Posted by & filed under MANAGEMENT RESPONSIBILITY AND AUTHORITY: QUALITY MANAGEMENT STANDARDS, Uncategorized.

  AMERICAN SOCIETY FOR QUALITY GROUP (LINKEDIN)   RECENT DISCUSSION: You are a Q.M taking on a new position. What are the first things that you would do in your new position?   Jean’s comment “If you start with an internal audit you should discover how the quality system has been managed, and from that… Read more »

MANAGEMENT REVIEW AGENDA: ISO9001, AS9100C et al

Posted by & filed under MANAGEMENT RESPONSIBILITY AND AUTHORITY: QUALITY MANAGEMENT STANDARDS.

This Qualidoc agenda has proved its worth for many years quality system management in aerospace, marine freight forwarding, ship repair, IT, among others. Used with a disciplined set of Minutes it is a reliable tool for monitoring the requirements of the ISO9001:2015 and the revisions to AS9100 that will result from the new ISO standard…. Read more »