This Qualidoc agenda has proved its worth for many years quality system management in aerospace, marine freight forwarding, ship repair, IT, among others.
Used with a disciplined set of Minutes it is a reliable tool for monitoring the requirements of the ISO9001:2015 and the revisions to AS9100 that will result from the new ISO standard. It will also prepare for audits against the auditing standard AS9101 Revision E, due out later this year. See my blog AS9100 and Aerospace Manufacturing magazine article, April 2013 issue.
Who should attend? CEO and other top management executives. How often do you need this review? I recommend three to six month intervals while quality system is settling down. Thereafter annual review is sufficient, depending on the nature of your business. It is IMPORTANT to follow through on the corrective action arising from this review.
A. QMR report – status of quality system:
• results from internal audits
• corrective and preventive action
• regulatory, industrial and international standard compliance
• customer complaints
• quality objectives
B. Risk assessment and management
C. Quality objectives (strategies for continuous improvement)
D. Cost of quality system
E. Benefits of quality system
G. Customer satisfaction levels (implied needs)
H. Changes in processes and business strategies that could affect the quality system
QMR is Quality Management Representative, aka Quality Assurance Manager
WATCH FOR THE QUALIDOC QUALITY POLICY MANUAL AVAILABLE SHORTLY FROM THIS WEB SITE WITH SAMPLE MANAGEMENT AUTHORITY AND RESPONSIBILITY FOR A QUALITY MANAGEMENT SYSTEM.