QUALITY SYSTEM TRAINING: temporary employees

Posted by & filed under ISO9001:2008.

How do we manage quality system training for employees who are on site for short periods, perhaps only two or three hours or days? For example, many temporary employees are hired by the day from union halls. They will work in many different companies and environments. I helped to prepare a Pulp Handling Handbook for… Read more »

AS9104/1: CLARIFICATION

Posted by & filed under AS9100.

The following certification issues are being considered for clarification by AS Senior Document Representatives, following recent discussions by SDRs, CBs and representatives from industry:   What is considered a single site? (e.g.; a company with three buildings located on three different streets). What is the definition of location? What is considered a ‘lost’ certification? Is… Read more »

QUALITY SYSTEM COSTS

Posted by & filed under ISO9001:2008.

One part of quality system costs can be monitored by introducing a tick box on the Purchase Order to track all items and services purchased for the quality system. Quality system purchases can be separated from stationery. toilet paper and pencils. This information will be useful for the Man­agement Review of the quality system, which… Read more »

USER MANUALS

Posted by & filed under ISO9001:2008.

User publications are sometimes given short shrift in design development plans and processes. Consider the following carefully: how well does the author need to know the product? at which stage should the author(s) be brought into the design process? what does the reader (user) really need to know, as opposed to what the author thinks is a good… Read more »

QUALITY SYSTEM DEVELOPMENT: WHERE TO START?

Posted by & filed under MANAGEMENT RESPONSIBILITY AND AUTHORITY: QUALITY MANAGEMENT STANDARDS, Uncategorized.

  AMERICAN SOCIETY FOR QUALITY GROUP (LINKEDIN)   RECENT DISCUSSION: You are a Q.M taking on a new position. What are the first things that you would do in your new position?   Jean’s comment “If you start with an internal audit you should discover how the quality system has been managed, and from that… Read more »

DOCUMENTATION REQUIREMENTS (QUALITY RECORDS)

Posted by & filed under ISO9001:2008.

Before the task of maintaining document security becomes too overwhelming or shamefully neglected, it is prudent — and will save time and later frustration — to look at the number and nature of records involved. For ISO9001:2008 AND AS9100 quality system development, all documents included in the processes listed below are “quality records”.   Contract,… Read more »

MORE THOUGHTS ON ISO9001:2015

Posted by & filed under ISO9001:2015.

  The days are gone when expectations between customer and supplier could include a degree of ambiguity.   The global, and yet most immediate, business environment is unforgiving of error which there is often insufficient time to correct before disaster strikes. Casual arrangements such as those expressed by Leonardo da Vinci trying to get work from… Read more »